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Information Technology

Closeup of server board

Under the leadership of our Director of Technology and our Assistant Director of Technology, LEARN's IT team performs comprehensive overhauls of technology infrastructures for our customers. Our team rebuilds critical frameworks, installs state-of-the-art firewalls, implements advanced telephone systems, and manages student information systems. Additionally, they efficiently extract data from networks to fulfill Freedom of Information (FOI) requests. Through these efforts, our Information Technology team develops an effective service model that not only addresses immediate technological needs but also adds substantial value to districts, enhancing overall operational efficiency and support. 

Archiving

Implement robust practices to safeguard data, support business continuity, and retain a historical record of activity

Break Fix

Nestle a LEARN IT person within your organization and IT solutions become immediately available

Compliance

Implement proactive and holistic approaches to safeguard IT Infrastructure, data, and reputation

Cyber Training & Tool

Recommend and design training; Recommend and maintain tools; Safeguard your organization

Data Backup & Data Migration

Execute backups and migration; Keep data integrity intact; Ensure efficient data management practices

Firewall Management

Configure firewalls; Maintain and update firewall rules; Monitor; Patch; Document; Provide for your network and data

Google Workspace Support

Assist with technical and administrative issues related to Google Workspace

Information Security

Attend to information assets, confidentiality, and integrity; Safeguard against threats and vulnerabilities; Manage risks and security controls; Comply with regulations

Network Design

Plan and create a structured, efficient, and secure network that enables the flow of data, communication, and resources

Network Security

Ensure confidentiality, integrity, and availability of resources and information, as well as guard against various forms of cyberattacks

PowerSchool Training & Reports

Support for new and veteran staff to optimize the PowerSchool tool

Procurement

Develop a strategic approach to selecting vendors, negotiating contracts, and purchasing IT resources

Server Management

Ensure effective server management

Headshot of Lance Hagen

Lance Hagen

Director of Information Technology

lhagen@learn.k12.ct.us

(860)434-4800 x 1117

Headshot of Michelle Cozzi

Michelle Cozzi

Assistant Director of Information Technology

mcozzi@learn.k12.ct.us

(860)434-4800 x 1143